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istanbul.com® and Istanbul Tourist Pass® are operated by Cityberry Turizm Teknolojileri ve Pazarlama A.Ş., headquartered in Istanbul, Turkey.
Our parent company is Aloha Ventures Ltd. (UK). For transparency, please note that credit card charges will appear under "Aloha Ventures Ltd." on your statement.
Cityberry Turizm Teknolojileri ve Pazarlama A.Ş.
Ergenekon, Fransız Hastanesi Sokak
Kaya Apartmanı No:1 Daire:11
34373 Şişli, Istanbul, Turkey
We know your time is valuable, so we do our best to reply as quickly as possible, usually within 24 hours. Whether it's a simple question or a detailed request, our team makes sure every message gets the attention it deserves.
Because for us, communication is not just about solving issues. It's about building a journey together, making your Istanbul experience easier, smoother, and more memorable from the very first hello.